Autopilot, not copilot.
Many guest tools draft replies for your team to approve. UpMarket resolves 91% of guest interactions on its own and escalates the rest.
Avirato integration
Every Avirato stay, on autopilot.
UpMarket's AI runs messaging, check-in, registration, payments, access and upsells for every Avirato booking, using your Avirato data. Your team only handles the exceptions.
- 91% of guest interactions handled without your team
- Connects with your Avirato account
- 10,000+ properties
Connected to Avirato
Ana RuizRoom 204 · 12–16 Jun · 2 guests
WhatsApp
Hi! We land at 23:00. Can we still check in?
23:02
Booking from Avirato · online check-in complete
Of course, Ana. Your online check-in is done, so you can go straight to your room. I'll send your door code on the day you arrive.
UpMarket AI · 23:02
On WhatsApp · booking from Avirato
Check-in complete2 guests registered with SES.Hospedajes
The problem
Avirato gets you the booking. Then the guest starts writing.
Four channels, a missing passport, an unpaid tourist tax and a guest outside the door at 2 a.m. Every 40 units, another salary.
02:14
Saturday · 5 unread
WhatsApp · Casa Sol 4We're outside. What's the door code?now
Booking.com · Malvarrosa 2BCan we check in early tomorrow?4 min
Airbnb · Puerto 1AIs parking included?12 min
Guest registration3 guests still missing ID details1 h
PaymentsTourist tax unpaid · Casa Sol 42 h
The fix
UpMarket puts your Avirato data to work.
It reads every booking and property in Avirato, then runs the stay from booking to checkout.
Answers grounded in Avirato
Property details, check-in times, the booking and your team's notes, behind every reply.
Booking contextFrom Avirato
- Channel
- Booking.com · 6KX29QF
- Stay
- 12–16 Jun · 2 adults
- Total
- €1,240.00 incl. VAT · cleaning extra
- Property
- Malvarrosa 2B · 2 bedrooms · shared pool
- Staff note
- Late arrival, flight lands 23:10Team only
One conversation, every channel
Booking.com and Airbnb messages, plus WhatsApp, answered in the guest's language.
Marc DuboisCasa Sol 4 · 3–10 Jul
AirbnbWhatsApp
Is there parking near the apartment?
Airbnb · 18:02
Yes, there's a public car park 200 m away, on Carrer del Mar.
Guest moved to WhatsApp
The air conditioning isn't cooling.
WhatsApp · 21:15
Escalated to your team · Maintenance
Check-in done before arrival
Every guest checks in online with their ID, and UpMarket can file the registration with SES.Hospedajes or Mossos.
Online check-in · Room 204From UpMarket check-in
- Ana RuizDNI · Spain · born 1988Verified
- Pablo RuizPassport · Spain · born 1986Verified
SES.Hospedajes · submitted
Paid and let in before arrival
Deposits, tourist tax, upsells and door codes, handled automatically.
Before arrival · Malvarrosa 2BAutomatic
- Security depositPre-authorised€300.00
- Tourist taxPaid€8.80
- Late checkout, 14:00Sold in the chat · paid€25.00
- Door code sentSent automaticallySent
Why UpMarket
What UpMarket adds to Avirato.
Compliance built in.
SES.Hospedajes, Mossos d'Esquadra and SIBA can run in the same flow as check-in, not in a separate tool.
Best-in-class WhatsApp.
WhatsApp, Booking.com and Airbnb in one conversation per guest, so nothing is missed.
Direct to Avirato.
A direct connection to Avirato's API: your establishments, units and bookings import on their own, cancellations included.
| For Avirato operators | UpMarket | Guest experience apps | Check-in tools |
|---|---|---|---|
| AI that resolves requests on its own | ✓ | Often drafts only | — |
| Booking.com, Airbnb and WhatsApp in one conversation | ✓ | ✓ | Limited |
| Online check-in with ID capture | ✓ | Varies | ✓ |
| Registration with SES.Hospedajes, Mossos and SIBA | ✓ | Rarely | ✓ |
| Deposits, balances and tourist tax | ✓ | Varies | Varies |
| Upsells sold and paid in the chat | ✓ | ✓ | — |
Compare in detail: UpMarket vs Enso Connect · UpMarket vs Chekin · UpMarket vs AllYouNeed365
What changes
You handle the exceptions, not every guest.
Peace of mind
91%
of guest interactions handled without your team, around the clock.
Scale without hiring
+40 units
without adding a salary. The AI absorbs the extra guests.
Revenue on autopilot
Upsells
Early check-in, late checkout and transfers, offered by your rules and paid in the chat.
The integration
What comes from Avirato, and what stays there.
A direct connection to Avirato's API. Avirato stays the source of truth.
| Data | Direction | What happens |
|---|---|---|
| Establishments and units | From Avirato | Name, description, amenities, capacity, check-in and check-out times and address build each property's AI knowledge. |
| Reservations | From Avirato | New, changed and cancelled bookings arrive with the guests, the channel's reference and the price. |
| Booking observations | From Avirato | The reservation's observations come with it, as notes for your team. |
| Several establishments | From Avirato | One Avirato login with several establishments brings them all in, each unit kept apart. |
| Booking.com and Airbnb messages | Two-way | Guest messages come into UpMarket; replies from the AI or your team go back on the guest's channel. |
| Guest registration | Your choice | Filed with SES.Hospedajes or Mossos from UpMarket's online check-in, or kept in Avirato if you file from there today. |
| Rates, calendar, reservation edits | Stays in Avirato | Never changed by UpMarket. |
How to connect
Live within days, not weeks.
- 1
Create an API user
In Avirato, go to Configuration › Account › Users and Security and turn on API access for a user. Avirato emails the credentials.
- 2
Connect
Enter the API user's email, password and API address in UpMarket. Your establishments and units import automatically.
- 3
Choose what runs
Pick properties and switch on messaging, check-in and payments.
- 4
Go live
An onboarding session sets up the AI for your properties.
Tip: one Avirato login can cover several establishments. UpMarket imports them all.
See UpMarket running on your Avirato properties.
Tell us about your properties and we'll show you:
Avirato and UpMarket, answered.
Everything Avirato operators ask before they switch on UpMarket.
Does UpMarket integrate with Avirato?
Yes. UpMarket connects directly to Avirato's API. It imports your establishments, units and reservations, cancellations included, and runs guest messaging, check-in, registration, payments and upsells on top.
Can UpMarket reply to Booking.com and Airbnb guests on Avirato bookings?
Yes. Booking.com and Airbnb messages come into UpMarket, and replies from the AI or your team go back on the channel the guest used.
Can I message Avirato guests on WhatsApp?
Yes. WhatsApp sits in the same conversation as the guest's Booking.com or Airbnb thread.
What data comes from Avirato?
Your establishments and units, with description, amenities, capacity, check-in and check-out times and address, and every reservation with its guests, channel reference, price, status and observations.
Does UpMarket replace Avirato?
No. Avirato stays your PMS, the core of your business. UpMarket runs guest operations on top of it.
I file guest registration through Avirato. Can I keep doing that?
Yes. Keep filing from Avirato, or let UpMarket file with SES.Hospedajes and Mossos from its online check-in.
Does UpMarket change rates, availability or reservations in Avirato?
No. Rates, calendar and reservations stay in Avirato. UpMarket only reads your properties and bookings.
How do I connect Avirato to UpMarket?
Create an API user in Avirato (Configuration › Account › Users and Security), enter its credentials in UpMarket and choose your properties. Most operators are live within days.
I have several establishments in Avirato. Do I need several connections?
No. One login covers them all: UpMarket imports every establishment and keeps each unit apart.
Still have questions?
Contact usPut your Avirato business on autopilot.
Book a demo and see how UpMarket runs on Avirato.