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Choose the right plan for your business
Virtual Concierge
AI-Driven Automation for Personalized Guest Communication
€8.10/Month per property
€150/Month for 10 properties
+ €150 one-time onboarding fee
- Fully Automated Guest Outreach and Support
- Built-in AI Knowledge
- AI-Powered Upsell Opportunities
- Personalized Branding
- AI Escalation Alerts
- PMS Integration
- WhatsApp & SMS Guest Communication
- Unified Communications Hub
Virtual Concierge & Automatic Check-in
Automate the entire check-in process and guest communication
€12.60/Month per property
€150/Month for 10 properties
+ €150 one-time onboarding fee
- All of the features in Virtual Concierge
- Property & Reservation Sync
- Guest ID Scanner
- Automatic Authority Reporting
- Fully Customizable Online Check-in Process
- Whatsapp & SMS Guest Communication
- Integrated Upsell Opportunities
- Non Compliance Alerts
- Smart locks and Access Management
Complete Automation
Streamlined Check-ins, AI-Powered Communications, and Direct Bookings
€16.20/Month per property
€162/Month for 10 properties
+ €150 one-time onboarding fee
- All of the features in Online Check-in
- All of the features in Virtual Concierge
- Website AI Booking Widget
- Whatsapp Direct Bookings AI
- Customized Guest App
- Guest App Upsell Opportunities
The minimum monthly charge is €150. Messaging charges from WhatsApp and SMS providers are passed on at cost.
| Features | Virtual Concierge | Virtual Concierge & Automatic Check-in | Complete Automation |
|---|---|---|---|
| Before booking | |||
| AI booking assistant on your website | Not included | Not included | Included |
| Direct bookings through WhatsApp | Not included | Not included | Included |
| Before arrival | |||
| Automated guest outreach and support | Included | Included | Included |
| Property and reservation sync | Not included | Included | Included |
| Customizable online check-in | Not included | Included | Included |
| Guest ID scanning | Not included | Included | Included |
| Automatic reporting to authorities | Not included | Included | Included |
| Alerts for non-compliant bookings | Not included | Included | Included |
| Arrival and access | |||
| Smart lock codes and access management | Not included | Included | Included |
| During the stay | |||
| AI concierge with built-in property knowledge | Included | Included | Included |
| WhatsApp and SMS guest communication | Included | Included | Included |
| Unified inbox for every conversation | Included | Included | Included |
| Alerts when a guest needs a person | Included | Included | Included |
| Branded guest app | Not included | Not included | Included |
| Revenue | |||
| Upsells suggested by AI in conversations | Included | Included | Included |
| Upsells inside online check-in | Not included | Included | Included |
| Upsells inside the guest app | Not included | Not included | Included |
| Upsell commissions | 3% | 3% | 3% |
| Platform | |||
| PMS integration | Included | Included | Included |
| Your branding | Included | Included | Included |
Integrates with 100+ PMSs, access providers and payment processors. See all integrations
Transform your Business with UpMarket
Our comprehensive platform delivers clear returns on your investment
Leverage our AI-driven tools to unlock new revenue streams through intelligent upselling and direct bookings. Increase your average booking value with minimal effort.
Reduce manual tasks and streamline operations. Our automation solutions free up your time so you can focus on strategic growth rather than day-to-day management.
Deliver personalized guest journeys that increase loyalty. Happy guests are more likely to return and recommend your property, driving your reputation and bookings.
Our platform and competitive pricing support your growth, changing with you and enabling you to scale faster by automating critical processes, without increasing costs.
What our customers Say
See how UpMarket has transformed the guest experience and streamlined operations for properties like yours
4 star resort, Canary Islands
"UpMarket has been a game-changer. Their virtual concierge boosted our guest satisfaction by 20% and increased spa bookings. It's like adding a new layer of service without the overhead."
Sarah W.
General Manager
Vacation rentals management company, Lisbon
"UpMarket has made communication to SEF a breeze. Gone are the hours spent filling in forms and requesting details from my guests. Now, I can focus on what really matters for my business"
João B.
Owner
Vacation rental management company, Faro
"I tried UpMarket for boletim de alojamento, but the guest hub and virtual concierge won me over. Fewer questions from guests with 24/7 availability and all questions addressed!"
Maria A.
Owner
4 star resort, Canary Islands
"UpMarket has been a game-changer. Their virtual concierge boosted our guest satisfaction by 20% and increased spa bookings. It's like adding a new layer of service without the overhead."
Sarah W.
General Manager
Vacation rentals management company, Lisbon
"UpMarket has made communication to SEF a breeze. Gone are the hours spent filling in forms and requesting details from my guests. Now, I can focus on what really matters for my business"
João B.
Owner
Vacation rental management company, Faro
"I tried UpMarket for boletim de alojamento, but the guest hub and virtual concierge won me over. Fewer questions from guests with 24/7 availability and all questions addressed!"
Maria A.
Owner
Boutique Hotel, Amsterdam
"UpMarket's AI-driven service has streamlined our check-in process and elevated our guest experience. We've seen a 15% uptick in restaurant reservations alone."
Mark T.
Operations Manager
Learn more about our pricing policies
Have questions? Find answers below to common queries about our services, pricing, and more. Need further assistance? Our team is just a click away.
How does UpMarket's pricing structure benefit property managers?
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