Transparent Pricing. Tailored for Your Needs.
Choose the right plan for your business
Virtual Concierge
AI-Driven Automation for Personalized Guest Communication
€8.10/Month per property
€150/Month for 10 properties
+ €250 one-time onboarding fee
- Automated Guest Outreach and Support
- Built-in AI Knowledge
- AI-Powered Upsell Opportunities
- Personalized Branding
- AI Escalation Alerts
- PMS Integration
- WhatsApp & SMS Guest Communication
- Unified Communications Hub
Virtual Concierge & Automatic Check-in
Automate the entire check-in process and guest communication
€12.60/Month per property
€150/Month for 10 properties
+ €400 one-time onboarding fee
- All of the features in Virtual Concierge
- Property & Reservation Sync
- Guest ID Scanner
- Automatic Authority Reporting
- Fully Customizable Online Check-in Process
- WhatsApp & SMS Guest Communication
- Integrated Upsell Opportunities
- Non Compliance Alerts
- Smart locks and Access Management
Complete Automation
Streamlined Check-ins, AI-Powered Communications, and Direct Bookings
€16.20/Month per property
€162/Month for 10 properties
+ €600 one-time onboarding fee
- All of the features in Online Check-in
- All of the features in Virtual Concierge
- Website AI Booking Widget
- WhatsApp Direct Bookings AI
- Customized Guest App
- Guest App Upsell Opportunities
The minimum monthly charge is €150. Messaging charges from WhatsApp and SMS providers are passed on at cost.
Average customer results
On average, 3.9 h saved a week and €142 in extra revenue a month
Based on average data from Vacation Rental customers on Virtual Concierge & Automatic Check-in, our most common plan, for 10 properties.
| Features | Virtual Concierge | Virtual Concierge & Automatic Check-in | Complete Automation |
|---|---|---|---|
| Before booking | |||
| AI booking assistant on your website | Not included | Not included | Included |
| Direct bookings through WhatsApp | Not included | Not included | Included |
| Before arrival | |||
| Automated guest outreach and support | Included | Included | Included |
| Property and reservation sync | Not included | Included | Included |
| Customizable online check-in | Not included | Included | Included |
| Guest ID scanning | Not included | Included | Included |
| Automatic reporting to authorities | Not included | Included | Included |
| Alerts for non-compliant bookings | Not included | Included | Included |
| Arrival and access | |||
| Smart lock codes and access management | Not included | Included | Included |
| During the stay | |||
| AI concierge with built-in property knowledge | Included | Included | Included |
| WhatsApp and SMS guest communication | Included | Included | Included |
| Unified inbox for every conversation | Included | Included | Included |
| Alerts when a guest needs a person | Included | Included | Included |
| Branded guest app | Not included | Not included | Included |
| Revenue | |||
| Upsells suggested by AI in conversations | Included | Included | Included |
| Upsells inside online check-in | Not included | Included | Included |
| Upsells inside the guest app | Not included | Not included | Included |
| Upsell commissions | 5% | 5% | 5% |
| Platform | |||
| PMS integration | Included | Included | Included |
| Your branding | Included | Included | Included |
100+ integrations across PMSs, access providers and payment processors. See all integrations
Transform your Business with UpMarket
Our comprehensive platform delivers clear returns on your investment
Leverage our AI-driven tools to unlock new revenue streams through intelligent upselling and direct bookings. Increase your average booking value with minimal effort.
Reduce manual tasks and streamline operations. Our automation solutions free up your time so you can focus on strategic growth rather than day-to-day management.
Deliver personalized guest journeys that increase loyalty. Happy guests are more likely to return and recommend your property, driving your reputation and bookings.
Our platform and competitive pricing support your growth, changing with you and enabling you to scale faster by automating critical processes, without increasing costs.
What our customers Say
See how UpMarket has transformed the guest experience and streamlined operations for properties like yours
The Charming Concept
"Thanks to UpMarket's Virtual Concierge, we can dedicate more time to the tasks that truly require personal attention. Responses are much faster, and that has had a noticeable impact on guest satisfaction. Communication has improved significantly, and guests' questions are resolved much more quickly."
Nelson de Arcos
General Manager
Namaste Elite · 70+ properties
"[Would I recommend UpMarket?] My polite answer would be yes, of course I would. But my selfish answer would be no, I wouldn't, because I don't want anybody to have the advantage I have."
John Wren
Founder
400+ properties, Costa del Sol
"Currently, our automation rate is 87% of communications. Our team is now only responsible for monitoring operations and responding to escalated messages."
Cubo's Holiday Homes
CTO and Senior Revenue Manager
The Charming Concept
"Thanks to UpMarket's Virtual Concierge, we can dedicate more time to the tasks that truly require personal attention. Responses are much faster, and that has had a noticeable impact on guest satisfaction. Communication has improved significantly, and guests' questions are resolved much more quickly."
Nelson de Arcos
General Manager
Namaste Elite · 70+ properties
"[Would I recommend UpMarket?] My polite answer would be yes, of course I would. But my selfish answer would be no, I wouldn't, because I don't want anybody to have the advantage I have."
John Wren
Founder
400+ properties, Costa del Sol
"Currently, our automation rate is 87% of communications. Our team is now only responsible for monitoring operations and responding to escalated messages."
Cubo's Holiday Homes
CTO and Senior Revenue Manager
Namaste Elite · 70+ properties
"Any business that has such a huge quantity of communication with guests — this is the way to go."
John Wren
Founder
Learn more about our pricing policies
Have questions? Find answers below to common queries about our services, pricing, and more. Need further assistance? Our team is just a click away.
How does UpMarket's pricing structure benefit property managers?
UpMarket offers a tiered pricing model designed specifically for property managers in the vacation rental industry. Whether you manage a few properties or an extensive portfolio, our pricing scales to fit your needs, ensuring you get the best value.
Why should I choose UpMarket over other vacation rental compliance solutions?
UpMarket stands out in the vacation rental software market due to its comprehensive compliance features, intuitive guest experience tools, and dedicated support. Our platform is tailored to address the unique challenges faced by property managers in today's competitive market.
What about annual payments?
For those who opt for an annual subscription, UpMarket offers a 10% discount. This is a great option for property managers looking for long-term solutions and savings.
How does the cancellation policy work for UpMarket subscriptions?
Our cancellation policy is user-friendly. Customers can cancel their UpMarket subscription at any time. Once canceled, we ensure that you won't be charged for the next billing cycle, whether it's monthly or yearly. Your satisfaction and flexibility are paramount to us.
Is it possible to change my plan during an active subscription?
Of course! Whether you're looking to upgrade or downgrade, you can make changes to your plan whenever you wish. Any associated charges or credits will be reflected in your upcoming billing cycle.
Do you cater to larger enterprises with custom plan requirements?
Indeed, we do. For organizations with distinct requirements, we're more than happy to craft a bespoke plan. Please get in touch to discuss specifics.
How do you ensure the safety of my payment details?
Your security is our top concern. Rest assured, all payment information is encrypted and channeled through trusted payment gateways. We maintain a strict policy of not retaining sensitive payment data on our end.
Which payment methods does UpMarket accept?
UpMarket supports a variety of payment methods, including credit cards, bank transfers, and online payment gateways, ensuring a seamless transaction experience for our users.
Still have questions?
Contact us