Automate Your Guest Communications with AI
- Save Time with Automated Guest Communications
Our AI-driven Virtual Concierge handles guest interactions 24/7, so your team handles the exceptions, not every guest.
- Simplify Operations with WhatsApp
We use WhatsApp to connect with your guests from the moment they book until the post-stay review.
- Live in Days, Not Weeks
We automatically sync your property information from Bookipro and create a unique Virtual Concierge that truly understands your business.
Smart Automation forVacation Rentals
- Direct Bookings Chatbot
- Virtual Concierge
- Online Check-in
- Automated Messaging via WhatsApp
- Guest Details Collection and reporting
- Integrated Upsells
- Guest App
- Guest Payments
What Our Customers Say
Explore the success stories of our customers in vacation rental management
The Charming Concept
"Thanks to UpMarket's Virtual Concierge, we can dedicate more time to the tasks that truly require personal attention. Responses are much faster, and that has had a noticeable impact on guest satisfaction. Communication has improved significantly, and guests' questions are resolved much more quickly."
Nelson de Arcos
General Manager
Namaste Elite · 70+ properties
"[Would I recommend UpMarket?] My polite answer would be yes, of course I would. But my selfish answer would be no, I wouldn't, because I don't want anybody to have the advantage I have."
John Wren
Founder
400+ properties, Costa del Sol
"Currently, our automation rate is 87% of communications. Our team is now only responsible for monitoring operations and responding to escalated messages."
Cubo's Holiday Homes
CTO and Senior Revenue Manager
The Charming Concept
"Thanks to UpMarket's Virtual Concierge, we can dedicate more time to the tasks that truly require personal attention. Responses are much faster, and that has had a noticeable impact on guest satisfaction. Communication has improved significantly, and guests' questions are resolved much more quickly."
Nelson de Arcos
General Manager
Namaste Elite · 70+ properties
"[Would I recommend UpMarket?] My polite answer would be yes, of course I would. But my selfish answer would be no, I wouldn't, because I don't want anybody to have the advantage I have."
John Wren
Founder
400+ properties, Costa del Sol
"Currently, our automation rate is 87% of communications. Our team is now only responsible for monitoring operations and responding to escalated messages."
Cubo's Holiday Homes
CTO and Senior Revenue Manager
Namaste Elite · 70+ properties
"Any business that has such a huge quantity of communication with guests — this is the way to go."
John Wren
Founder
Why vacation rental operators choose UpMarket
UpMarket's end-to-end guest journey automation helps vacation rental property managers improve operational efficiency, streamline communication, and boost reputation and revenue.
Our automation tools drive direct bookings while personalizing the booking experience for each guest
Personalized 24/7 service from an AI-powered virtual concierge
Automate repetitive process and communication, significantly reducing your operational workload
Optimize your revenue with automated upselling, tailored to each guest's unique needs
Learn more about UpMarket
Frequently Asked Questions
How much does it cost?
Our pricing varies based on the number of properties you manage and the features you require. We offer different packages to cater to various needs. Please visit our pricing page for more details.
Is there a long-term commitment when I sign up to UpMarket?
No, UpMarket operates on a month-to-month basis. We believe in the value of our service and trust that you'll find it beneficial without the need for long-term contracts. However, we do offer discounts for annual commitments.
Can I manage multiple properties under one account?
Absolutely! UpMarket is designed to handle multiple properties, even if they have different tax numbers. You can centralize your management and reporting for all your properties within a single account.
How does UpMarket integrate with my current booking system?
UpMarket integrates with various Property Management Systems (PMS) and online booking platforms. This allows for automatic data import, ensuring timely and accurate guest communication.
How secure is the guest's data?
UpMarket prioritizes guest data security, complying with the General Data Protection Regulation (GDPR) and using encryption to ensure the safe transmission of data.
What if I encounter issues or have questions while using UpMarket?
Our dedicated support team is always ready to assist you. Whether you have technical queries, need guidance on functionality, or have feedback, we're here to help and reachable via the built in chat function or WhatsApp.
Still have questions?
Contact us