The hotel guest app that manages the stay, not just displays it
Offer hotel guests immediate access to hotel services, detailed hotel Information, tailored recommendations and 3rd party services, all in one place.
A Guest App and a Virtual Concierge in One
Discover the UpMarket Difference: More Than Just a Hotel Guest App
A Hotel Guest App and a Virtual Concierge, Working Together
UpMarket pairs a hotel guest app with an AI-powered virtual concierge: guests find what they need in the app and get a personal answer when they ask. Flexible and convenient for both guests and hotel owners.
A Personalized Stay at Your Guests' Fingertips
With UpMarket, personalize every aspect of your guests' stay. From room preferences to dining options, our app learns and adapts, ensuring each guest feels uniquely valued. Engage guests with real-time notifications, updates, and personalized offers, enhancing their experience and building lasting connections.
Operational Excellence Meets Guest Satisfaction
Simpler Operations: Automate hotel check-ins, digital keys and guest communication, freeing up staff to focus on what matters most - guest satisfaction.
Say Hello to Your Own Hotel Guest App
Your easy to use, highly customizable, no download hotel guest app
Customized Branding
Make our hotel guest app a true extension of your property's identity. Customize it with your own branding, imagery, and style, creating an immersive and cohesive experience that resonates with your guests
Mobile-Optimized and User-Friendly
Our hotel guest app works on any device, with a simple, intuitive layout. Whether guests open it on a smartphone, tablet or desktop, they can find their way around easily
Interactive Booking and Secure Payments
Let guests book their stay and pay directly within the guest app, with secure payment processing. No manual paperwork: reservations are simpler for you and for your guests
Real-Time Notifications and Updates
Keep guests in the loop with real-time notifications and updates. Share exciting news, upcoming events, personalized offers, and more, creating a sense of anticipation and enriching their overall experience.
Easy Access with QR Codes and Links
Simplify guest access to your hotel guest app with QR codes or direct links. One scan or click takes guests straight to information tailored to their stay
Experience Enhanced Hotel Stays with Our Feature-Rich Guest App
Learn More About UpMarket's Hotel Guest App
Frequently Asked Questions
What makes UpMarket's Hotel Guest App unique in the hotel technology market?
UpMarket's Hotel Guest App comes with an AI-powered virtual concierge: guests get information, services and personal answers in one place, and you run both from one platform.
How does the UpMarket Hotel Guest App improve the stay for hotel guests?
The app gives guests personalized services in one place, from digital room keys to tailored dining recommendations, so they can find answers and book extras without contacting your team.
Can UpMarket's Hotel Guest App integrate with existing hotel management systems?
Absolutely. Our hotel guest app integrates with a wide range of hotel management systems and keeps data in sync, so your operations run smoothly.
What kind of ROI can hotels expect from implementing the UpMarket Hotel Guest App?
Hotels can anticipate significant ROI from the UpMarket Hotel Guest App, including increased guest satisfaction, higher efficiency in hotel operations, and growth in revenue through personalized upselling and improved guest engagement.
Is the UpMarket Guest App suitable for all types of hospitality properties?
It is built for hospitality businesses running lean teams—vacation rental portfolios, aparthotels, serviced apartments, hostels and independent hotels—and it scales as your portfolio grows. It also works for bed and breakfasts and resorts.
How does the UpMarket Hotel Guest App contribute to operational efficiency in hotels?
The app streamlines hotel operations by automating routine tasks like check-ins and service requests, reducing manual workload, and allowing staff to focus on providing high-quality guest interactions.
What support does UpMarket offer for the implementation and use of the Hotel Guest App?
UpMarket provides comprehensive support for our Guest App, including initial setup, staff training, and ongoing technical assistance, ensuring a smooth transition and optimal use of the app in your hotel operations.
Want to learn more about hotel guest apps?
Contact Us