Automate Guest Registrations for Airbnbs and Vacation Rentals in Portugal
Enhanced Security, Streamlined Communication, and Automated Compliance for Alojamento Local Managers.
Simplify Your Boletim de Alojamento Process
Use UpMarket to handle your guest registrations with less manual work
Smart Guest Contact
Integrated with your existing PMS or directly with Airbnb, UpMarket sends automatic reminders and requests, so you don't have to chase guests. You can also choose to send a registration link to your guests yourself!
Instant Scan
Guests can easily scan their ID documents, simplifying the check-in process and saving you and them valuable time
Secure Transmission to SIBA
Approved guest data is automatically sent to SIBA, saving you time and effort by avoiding manual work
Real time Notifications
Stay informed with real-time updates on the status of each reservation and take action only when it's needed. With UpMarket, you're always in control
Key Benefits of Using UpMarket
Time-Saving
Free up your time: less manual data entry and hours saved every month.
Peace of Mind
With automated, secure, and compliant processes, you can have peace of mind knowing that you're fulfilling your legal obligations without the manual work.
Easier for Guests
Allow guests to easily scan their documents and securely submit their details, so check-in is quicker for them too.
Compliance and Penalty Protection
Always comply with local accommodation bulletin regulations and protect yourself from penalties.
Enhanced Security
Ensure guests feel secure while providing their identification details, knowing that the process is compliant with data protection regulations.
Multi-Lingual
Break down language barriers. Allow guests to complete the process in their preferred language, making the check-in experience more inclusive and user-friendly for everyone.
Trusted Partners and Integrations
What Our Customers Say
Explore the success stories of our customers in vacation rental management
The Charming Concept
"Thanks to UpMarket's Virtual Concierge, we can dedicate more time to the tasks that truly require personal attention. Responses are much faster, and that has had a noticeable impact on guest satisfaction. Communication has improved significantly, and guests' questions are resolved much more quickly."
Nelson de Arcos
General Manager
Namaste Elite · 70+ properties
"[Would I recommend UpMarket?] My polite answer would be yes, of course I would. But my selfish answer would be no, I wouldn't, because I don't want anybody to have the advantage I have."
John Wren
Founder
400+ properties, Costa del Sol
"Currently, our automation rate is 87% of communications. Our team is now only responsible for monitoring operations and responding to escalated messages."
Cubo's Holiday Homes
CTO and Senior Revenue Manager
The Charming Concept
"Thanks to UpMarket's Virtual Concierge, we can dedicate more time to the tasks that truly require personal attention. Responses are much faster, and that has had a noticeable impact on guest satisfaction. Communication has improved significantly, and guests' questions are resolved much more quickly."
Nelson de Arcos
General Manager
Namaste Elite · 70+ properties
"[Would I recommend UpMarket?] My polite answer would be yes, of course I would. But my selfish answer would be no, I wouldn't, because I don't want anybody to have the advantage I have."
John Wren
Founder
400+ properties, Costa del Sol
"Currently, our automation rate is 87% of communications. Our team is now only responsible for monitoring operations and responding to escalated messages."
Cubo's Holiday Homes
CTO and Senior Revenue Manager
Namaste Elite · 70+ properties
"Any business that has such a huge quantity of communication with guests — this is the way to go."
John Wren
Founder
Simplify your Airbnb and Alojamento Local Management
Got questions about UpMarket? We've got answers!
Frequently Asked Questions
What is the accommodation bulletin? (boletim de alojamento)
The accommodation bulletin (boletim de alojamento) is the record of each foreign guest that accommodation providers in Portugal must submit through SIBA, the official accommodation-bulletin system, usually within 3 working days. It applies to every type of tourist accommodation, including hotels, guesthouses and local lodging (alojamento local).
What are automatic accommodation bulletins?
It's the UpMarket feature that fully automates accommodation bulletins in Portugal, from contacting guests and collecting their data to submitting the bulletin to SIBA.
How does UpMarket work?
UpMarket automates guest registration. As soon as a booking is confirmed, UpMarket emails the guests asking for their identification details. Guests scan or upload their passport or ID, and UpMarket creates the accommodation bulletin and submits it to SIBA automatically.
How do I integrate UpMarket into my communication with guests?
After completing your registration with UpMarket, you will receive a unique link per property. This link can be incorporated into your existing guest messages. Alternatively, you can opt for UpMarket to send these messages automatically on your behalf.
Can UpMarket integrate with my existing property management system (PMS)?
Yes, UpMarket is designed to connect with popular PMS systems. It automatically receives booking information and sends messages to guests. Additionally, it can connect directly to Airbnb and Booking through iCAL integration.
Can I use UpMarket for multiple properties?
Yes. However many properties you manage, UpMarket automates the accommodation bulletins for all of them.
What happens if there is an error in ID verification or file upload?
UpMarket has built-in error detection. If there is an issue with ID verification or file upload, the guest will be prompted to try again. If the error persists, UpMarket will notify the host, who can then assist the guest.
How secure is UpMarket?
UpMarket protects guest information with industry-standard security measures. All data is encrypted in transit and at rest.
How long does UpMarket store guest identification information?
In compliance with GDPR, UpMarket retains guest identification information for the minimum required period. After that, the data is securely deleted.
How do I know the bulletin has been submitted to SIBA?
Once the bulletin is submitted to SIBA, both the guest and the host receive a confirmation message.
What happens if a guest does not provide their identification data?
UpMarket alerts the host if a guest has not provided their ID details, so the host can follow up and make sure the accommodation bulletin is complete.
How much does it cost to use UpMarket?
The cost depends on specific needs and the number of managed properties. Please contact our team for a detailed pricing structure.
What should I do if I need technical support?
If you need technical support, our support team is always ready to assist you with any technical issues or questions you may have about UpMarket. You can contact us via email, phone, or through our website.
Still have questions?
Contact us