Yes — it’s normal, it’s required, and your host is following Spanish law rather than being nosy. Under Real Decreto 933/2021, accommodation providers in Spain keep a guest register and report each stay to the authorities, in most cases within…
Welcome to the UpMarket FAQ page! Here, we’ve compiled the most common questions about our Guest App and Online Check-In process to help you navigate your vacation rental experience with ease. Whether you’re a first-time user or a returning guest,…
What Exactly Are Hotel Guest Apps? In the realm of modern hotel technology, hotel guest apps are a significant innovation in the digitally-driven hospitality industry. These interactive, personalized digital platforms are a cornerstone of digital guest experience solutions, consolidating various…
As a host, you’ve likely come across the term “iCAL” either in an email from us or on your UpMarket host dashboard. If you’re wondering what it is and how it can benefit you, you’re in the right place. This…
Yes — a host asking for your passport is normal, and in most of Europe it is the law rather than a preference. Hotels, B&Bs, holiday apartments and campsites across the continent have to identify the people staying with them…
Yes — it’s normal, and it is French law. Hotels, furnished tourist rentals, chambres d’hôtes and campsites must have foreign guests complete an individual police form (fiche individuelle de police). What makes France different is what happens to it: your…
Yes — it’s normal, and it’s Italian law rather than your host’s preference. Accommodation of every kind — hotels, B&Bs, guesthouses, holiday apartments and Airbnbs — must identify the people staying and report the details to the local police, normally…
Yes — and in Portugal this is the law, not a host’s whim. Anyone providing paid accommodation to foreign guests must report the stay to the authorities through a boletim de alojamento, normally within three working days of arrival. Hotels,…
