Automation already handles a large part of guest communication. Confirmations, check-in instructions, reminders, and frequent questions can all be resolved automatically within seconds. However, real operations still generate situations where teams need to intervene manually: And although these exceptions represent…
When a team manages dozens or hundreds of reservations at the same time, losing guest context between agents and shifts becomes one of the most common operational challenges. Information often ends up scattered across internal messages, WhatsApp groups, Slack, separate…
For property managers handling multiple properties, two elements account for a large part of operational complexity: security deposits and tourist taxes. Both are necessary, but their management often creates more workload than it should. What are Pre-booking Deposits and Taxes?…
Managing multiple properties is not just about replying to messages or resolving issues. The real challenge is understanding what’s actually happening: where you are performing well, where you are losing time, and which properties require immediate attention. To solve this,…
How does our integration work? This one-way integration between both platforms allows you to connect your Hostify account to UpMarket through a middleware called Calry, to import: In addition, this connection uses webhooks for real-time synchronization of new reservations, modifications,…
¿Cómo funciona? Esta integración de tipo one-way entre ambas plataformas, permite conectar tu cuenta Cloudbeds a UpMarket a través de un middleware llamado Calry, para importar: Además, esta conexión utiliza webhooks para la sincronización en tiempo real de nuevas reservas,…
How does our integration work? This one-way integration between both platforms allows you to connect your Hostaway account to UpMarket through a middleware called Calry, to import: In addition, this connection uses webhooks for real-time synchronization of new reservations, modifications,…
If you manage vacation rentals at any scale, you already know the problem: guests don’t “message you.” They message your Airbnb inbox, your Booking.com inbox, your Vrbo inbox, and (when they’re on the way to the property) they’ll often default…
Turn curious website visitors into confident, booking-ready guests. The new UpMarket Chat Widget lets anyone on your property website start a conversation with your Virtual Concierge in seconds – no downloads, no friction, just instant help right where guests already…
Short-term rentals move fast. Guests book, arrive, and check in within days or even hours — which is exactly why a clear, signed rental contract is essential. In Spain, short stays typically fall under arrendamientos de temporada (seasonal or non-residential…
