Tag hotel chatbot

Guest App

Why Most Guest Experience Apps Fail—And How to Fix Them

Most guest experience apps fail because they don’t solve the real problems hotels face. In this post, we’ll uncover three major pitfalls—low guest adoption, poor integrations, and lack of real automation—and explain why a true AI-powered operations and revenue engine…

Shani Cohen
February 28, 2025

AI, Guides

How to Implement a Hotel Chatbot in 2025: The Definitive Guide

Guests expect immediate, round-the-clock service, and the hospitality industry is finally catching on. If you’re unsure how to implement a hotel chatbot effectively, this guide will walk you through every step—without sugarcoating the pitfalls. Follow these steps carefully, and you’ll…

Shani Cohen
February 26, 2025